CompTIA A+ Core 1 (220-1201) — Question 153

A computer is experiencing random shutdowns. A technician notices that the fans on the computer work but are noisy. The CPU temperature is about 122°F (50°C) when the computer is started but rises to 208°F (98°C) when applications are opened. Which of the following would most likely fix this issue?

Answer options

• A. Replacing the power supply
• B. Installing a high-performance heat sink
• C. Adjusting the fan settings
• D. Adding more RAM to the computer

Correct answer: B

Explanation

The correct answer is B because a high-performance heat sink can effectively dissipate heat and prevent the CPU from overheating, which is likely causing the random shutdowns. The other options do not address the overheating issue directly; replacing the power supply (A) would not fix thermal issues, adjusting fan settings (C) may not solve the root cause of excessive heat, and adding more RAM (D) does not impact CPU cooling.