CompTIA A+ Core 1 (220-1201) — Question 146

A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues. Which of the following should the user check first to solve the issue?

Answer options

• A. If the print job is configured to a tray or manual feed
• B. If the computer and printer are connected to the same network
• C. If the print queue is full and will not allow additional jobs
• D. If the printer has stopped due to empty trays

Correct answer: A

Explanation

The user should first check if the print job is configured to a specific tray or set to manual feed, as incorrect settings can prevent the job from printing. The other options are less likely to be the cause since the user’s previous jobs printed fine and other users are not experiencing issues.