CompTIA A+ Core 1 (220-1201) — Question 108
Images and text from a laser printer smudge if touched. Which of the following should a technician do to resolve the issue?
Answer options
- A. Check the toner levels.
- B. Install a maintenance kit.
- C. Replace the fuser.
- D. Clean the pickup rollers.
Correct answer: C
Explanation
Replacing the fuser is the correct solution because a malfunctioning fuser can fail to properly bond the toner to the paper, leading to smudging. Checking toner levels, installing a maintenance kit, and cleaning pickup rollers do not directly address the bonding issue caused by the fuser.