CompTIA A+ Core 2 (220-1102) — Question 662

A desktop technician has received reports that a user's PC is slow to load programs and saved files. The technician investigates and discovers an older HDD with adequate free space. Which of the following should the technician use to alleviate the issue first?

Answer options

• A. Disk Management
• B. Disk Defragment
• C. Disk Cleanup
• D. Device Manager

Correct answer: B

Explanation

The correct answer is B, Disk Defragment, because defragmenting the hard drive can improve performance by reorganizing fragmented data, making it quicker for the system to access files. While Disk Cleanup (C) can help free up space, it does not address fragmentation, and the other options (A and D) do not directly impact the performance related to program and file loading times.