CompTIA A+ Core 2 (220-1102) — Question 655

A user called the help desk to report an issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of the following tools should the technician use to investigate connections on the laptop?

Answer options

• A. nslookup
• B. net use
• C. netstat
• D. net user

Correct answer: C

Explanation

The correct tool is netstat, as it displays active network connections and their status, helping the technician identify which services are consuming bandwidth. Nslookup is used for DNS queries, net use manages shared resources, and net user is for user account management, none of which aid in analyzing network connections.