CompTIA A+ Core 2 (220-1102) — Question 641

A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?

Answer options

• A. The Windows 10 desktop has Windows 10 Home installed.
• B. The Windows 10 desktop does not have DHCP configured.
• C. The Windows 10 desktop is connected via Wi-Fi.
• D. The Windows 10 desktop is hibernating.

Correct answer: A

Explanation

The correct answer is A because Windows 10 Home does not support Remote Desktop Protocol (RDP) connections, which would prevent the technician from accessing the desktop. Options B, C, and D are not relevant to the RDP connection issue, as DHCP configuration, Wi-Fi connectivity, and hibernation do not inherently block RDP access.