CompTIA A+ Core 2 (220-1102) — Question 638

A user is attempting to make a purchase at a store using a phone. The user places the phone on the payment pad, but the device does not recognize the phone. The user attempts to restart the phone but still has the same results. Which of the following should the user do to resolve the issue?

Answer options

• A. Tum off airplane mode while at the register.
• B. Verify that NFC is enabled.
• C. Connect to the store's Wi-Fi network.
• D. Enable Bluetooth on the phone.

Correct answer: B

Explanation

The correct answer is B, as NFC (Near Field Communication) must be enabled for contactless payments to work. Option A is irrelevant because airplane mode does not affect NFC, option C is unnecessary since Wi-Fi is not required for NFC transactions, and option D is not required for NFC functionality.