CompTIA A+ Core 2 (220-1102) — Question 610

A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the MOST likely reason the user is having this issue?

Answer options

• A. The user is not connected to the VPN.
• B. The file server is offline.
• C. A low battery is preventing the connection.
• D. The log-in script failed.

Correct answer: D

Explanation

The log-in script is responsible for mapping network drives to a user's session, so if it fails, the user won't have access to those drives. The other options are less likely because the issue is isolated to one user; if the VPN or file server were down, more users would be affected, and battery issues would not typically impact network connectivity in this context.