CompTIA A+ Core 2 (220-1102) — Question 61

A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?

Answer options

• A. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit.
• B. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds which causes the application to force quit.
• C. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option.
• D. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit.

Correct answer: D

Explanation

The correct answer is D because accessing the Apple icon menu and selecting Force Quit is the standard method for terminating unresponsive applications in macOS. Options A and B refer to methods that are not applicable on macOS, while option C incorrectly describes the process of quitting an application, which does not involve right-clicking in the Applications folder.