CompTIA A+ Core 2 (220-1102) — Question 607

A user receives an error message on a Windows 10 device when trying to access a mapped drive from a Windows XP machine in the office. Other Windows XP devices in the office can access the drive. Which of the following Control Panel utilities should the user select to enable connectivity to the device?

Answer options

• A. Devices and Printers
• B. Administrative Tools
• C. Network and Sharing Center
• D. Programs and Features

Correct answer: C

Explanation

The correct answer is C, the Network and Sharing Center, which allows users to manage network connections and settings that could impact access to shared drives. The other options, such as Devices and Printers, Administrative Tools, and Programs and Features, do not provide the necessary network connectivity settings that could resolve the issue with accessing the mapped drive.