CompTIA A+ Core 2 (220-1102) — Question 593

A technician is troubleshooting a desktop PC's recent slow performance and notes the following information. The PC has:

• The standard amount of RAM
• A recently defragmented hard drive
• A newly installed application
• High CPU utilization

Which of the following actions should the technician take to most likely resolve the performance issue?

Answer options

• A. Install more RAM.
• B. Reboot the PC.
• C. Uninstall the new program.
• D. Replace the hard drive.

Correct answer: C

Explanation

Uninstalling the new program is likely to alleviate the high CPU utilization that is causing the performance issue, making option C the correct choice. Installing more RAM (option A) may help, but it is not the immediate solution to the current problem. Rebooting the PC (option B) might provide a temporary fix but won't address the underlying cause, and replacing the hard drive (option D) is unnecessary since the drive was recently defragmented.