CompTIA A+ Core 2 (220-1102) — Question 587

A user's Android phone has been randomly restarting. A technician investigates and finds several applications have been installed that are not available within the standard marketplace. Which of the following is most likely the cause of the issue?

Answer options

• A. The OS update failed.
• B. The user downloaded malware.
• C. The device is in developer mode.
• D. The over-the-air carrier update failed.

Correct answer: B

Explanation

The correct answer is B because downloading malware can lead to instability in the device, causing it to restart unexpectedly. Options A, C, and D are less likely to be the cause since they do not directly relate to the presence of unauthorized applications that could destabilize the system.