CompTIA A+ Core 2 (220-1102) — Question 572

A systems administrator plans to upgrade a server to the latest operating system. Which of the following should the administrator do before placing a change request?

Answer options

• A. Establish a scope
• B. Get change board approval
• C. Create a test environment
• D. Roll back any previous changes

Correct answer: A

Explanation

Establishing a scope is essential as it outlines the objectives and boundaries of the upgrade, ensuring all stakeholders understand the proposed changes. The other options, while important in the change management process, occur after the initial scope has been defined and do not directly precede a change request.