CompTIA A+ Core 2 (220-1102) — Question 556

A user is unable to see transaction details on a website, and nothing happens when the user clicks the details button. Which of the following should the user do to fix this issue?

Answer options

• A. Clear the browser cache.
• B. Disable the pop-up blocker.
• C. Configure private browsing.
• D. Verify valid certificates.

Correct answer: B

Explanation

Disabling the pop-up blocker is the correct action because it may prevent the transaction details from appearing in a new window or tab. The other options, such as clearing the browser cache, configuring private browsing, or verifying certificates, are less likely to directly address the issue of the button being unresponsive and not displaying details.