CompTIA A+ Core 2 (220-1102) — Question 553

A customer service representative is unable to send jobs to a printer at a remote branch office. However, the representative can print successfully to a local network printer. Which of the following commands should a technician use to view the path of the network traffic from the PC?

Answer options

Correct answer: D

Explanation

The correct command is 'tracert', which traces the route packets take to reach a network destination, helping identify where the connection issue may lie. 'netstat' shows active connections and ports, 'ping' tests connectivity to a device, and 'format' is used to prepare a storage device, none of which would provide the path of network traffic.