CompTIA A+ Core 2 (220-1102) — Question 532

A user's company phone has several pending software updates. A technician completes the following steps:

• Rebooted the phone
• Connected to Wi-Fi
• Disabled metered data

Which of the following should the technician do next?

Answer options

• A. Restore the factory settings.
• B. Clean the browser history.
• C. Uninstall and reinstall the applications.
• D. Clear the cache.

Correct answer: D

Explanation

Clearing the cache can help resolve issues that may prevent software updates from being downloaded or installed properly. The other options, such as restoring factory settings or uninstalling apps, are unnecessary steps that do not directly facilitate the update process.