CompTIA A+ Core 2 (220-1102) — Question 507

A user receives a message on a PC stating it has been infected by malware. A technician runs a full scan on the user's machine and detects no malware. Later that day. the same message reappears. Which of the following steps should the technician take to restore the system to regular functionality?

Answer options

• A. The graphics card driver needs to be updated.
• B. The application installer is 64-bit.
• C. The installation requires administrative rights.
• D. The disk space is inadequate.

Correct answer: A

Explanation

Updating the graphics card driver can resolve issues related to false malware alerts caused by outdated software. The other options do not directly address the problem of recurring malware notifications, as they pertain to installation specifics or system requirements rather than resolving the alert itself.