CompTIA A+ Core 2 (220-1102) — Question 502

A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Choose two.)

Answer options

• A. Release notes
• B. Antivirus software
• C. Backup of critical data
• D. Device drivers
• E. Word processing software
• F. Safe boot mode

Correct answer: C, D

Explanation

Having a backup of critical data is essential in case the upgrade process fails and data is lost. Additionally, ensuring that device drivers are updated is crucial for maintaining hardware compatibility and functionality after the OS upgrade. The other options, while useful, do not directly contribute to the safety and success of the upgrade process.