CompTIA A+ Core 2 (220-1102) — Question 397

A new spam gateway was recently deployed at a small business. However, users still occasionally receive spam. The management team is concerned that users will open the messages and potentially infect the network systems. Which of the following is the most effective method for dealing with this issue?

Answer options

• A. Adjusting the spam gateway
• B. Updating firmware for the spam appliance
• C. Adjusting AV settings
• D. Providing user training

Correct answer: D

Explanation

Providing user training is the most effective way to mitigate the risk of users inadvertently opening spam messages. While adjusting the spam gateway, updating firmware, or adjusting AV settings can improve protection, user awareness and training are crucial in preventing potential threats from being acted upon.