CompTIA A+ Core 2 (220-1102) — Question 388

A user receives a call from someone claiming to be a technical support agent. The caller asks the user to log in to the computer. Which of the following security measures should the user take to ensure security and privacy?

Answer options

• A. Only accept calls from known people.
• B. Disregard any suspicious emails.
• C. Update the antivirus software.
• D. Enable two-factor authentication.
• E. Install a malware scanner.

Correct answer: A

Explanation

The correct answer is A, as only accepting calls from trusted contacts prevents potential phishing attempts. The other options, while important for overall security, do not directly address the immediate threat of a suspicious call requesting access to the computer.