CompTIA A+ Core 2 (220-1102) — Question 379

A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour and performance is severely degraded. Which of the following tabs in Task Manager contains the information a technician should use to identify the cause of this issue?

Answer options

• A. Services
• B. Processes
• C. Performance
• D. Startup

Correct answer: B

Explanation

The Processes tab in Task Manager displays all running applications and their resource usage, making it the best choice for identifying any processes that may be causing excessive hard drive activity. The Services tab is focused on background services, the Performance tab provides overall system performance metrics, and the Startup tab is related to programs that launch at startup, none of which directly indicate ongoing hard drive usage.