CompTIA A+ Core 2 (220-1102) — Question 366

A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle personal communication while on site?

Answer options

• A. Respond to calls and text messages while on site but not when working directly with personnel.
• B. Respond to calls and text messages only from family.
• C. Respond to calls and text messages only when an emergency situation requires a response.
• D. Respond to calls and text messages discreetly while on site.

Correct answer: C

Explanation

The correct response is C, as it emphasizes the importance of focusing on work during the technician's time on site and only addressing personal matters in emergencies. Options A and D suggest responding to communications in a manner that could distract from the work being done, while B unnecessarily limits communication to family only.