CompTIA A+ Core 2 (220-1102) — Question 335

A user connected a smartphone to a coffee shop's public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity. A technician thinks a virus or other malware has infected the device. Which of the following should the technician suggest the user do to best address these security and privacy concerns? (Choose two.)

Answer options

Correct answer: A, D

Explanation

Disabling Wi-Fi autoconnect helps prevent the device from automatically connecting to potentially harmful networks, reducing exposure to security threats. Scheduling an antivirus scan is crucial for detecting and removing any malware that may have infected the device, while the other options do not directly address the immediate malware threat.