CompTIA A+ Core 2 (220-1102) — Question 239

A user contacts a technician about an issue with a laptop. The user states applications open without being launched and the browser redirects when trying to go to certain websites. Which of the following is MOST likely the cause of the user's issue?

Answer options

• A. Keylogger
• B. Cryptominers
• C. Virus
• D. Malware

Correct answer: D

Explanation

The correct answer is D, Malware, as it encompasses a variety of malicious software that can cause applications to open unexpectedly and redirect browsers. While a virus could be a type of malware, it is more specific and doesn't cover other forms of malicious activity. Keyloggers and cryptominers are also specific types of malware but do not directly relate to the behaviors described by the user.