CompTIA A+ Core 2 (220-1102) — Question 211

A user tries to access commonly used web pages but is redirected to unexpected websites. Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?

Answer options

Correct answer: B

Explanation

The correct answer is B, as examining the localhost file entries can reveal if any malicious or incorrect entries are redirecting the user. Options A, C, and D are less relevant in this context; firewall ACLs and routing tables deal with network traffic, while updating antivirus definitions does not address potential local file manipulation causing the redirection.