CompTIA A+ Core 2 (220-1102) — Question 187

A user has a computer with Windows 10 Home installed and purchased a Windows 10 Pro license. The user is not sure how to upgrade the OS. Which of the following should the technician do to apply this license?

Answer options

• A. Copy the c:\Windows\windows.1ic file over to the machine and restart.
• B. Redeem the included activation key card for a product key.
• C. Insert a Windows USB hardware dongle and initiate activation.
• D. Activate with the digital license included with the device hardware.

Correct answer: B

Explanation

The correct answer is B because the user needs to redeem the activation key card to obtain the product key necessary for upgrading from Windows 10 Home to Windows 10 Pro. Options A and C are incorrect as they do not apply to upgrading the operating system. Option D is also incorrect because the digital license is not applicable in this scenario where a new license is being applied.