CompTIA A+ Core 2 (220-1102) — Question 184

A Windows user recently replaced a computer. The user can access the public internet on the computer; however, an internal site at https://companyintranet.com:8888 is no longer loading. Which of the following should a technician adjust to resolve the issue?

Answer options

• A. Default gateway settings
• B. DHCP settings
• C. IP address settings
• D. Firewall settings
• E. Antivirus settings

Correct answer: D

Explanation

The correct answer is D because firewall settings may be blocking access to the internal site, which operates on a specific port. Options A, B, and C are less likely to be the cause since the user can access the internet, indicating that basic network settings are likely correct. Option E is also not relevant as antivirus software typically does not restrict access to specific internal sites.