CompTIA A+ Core 2 (220-1102) — Question 157

A technician is troubleshooting an issue that requires a user profile to be rebuilt. The technician is unable to locate Local Users and Groups in the MMC console. Which of the following is the NEXT step the technician should take to resolve the issue?

Answer options

• A. Run the antivirus scan.
• B. Add the required snap-in.
• C. Restore the system backup.
• D. Use the administrator console.

Correct answer: B

Explanation

The correct answer is B, as adding the required snap-in will allow the technician to access Local Users and Groups in the MMC console. Options A and C are unrelated to accessing user profile settings, while option D does not directly address the missing snap-in issue.