CompTIA A+ Core 2 (220-1102) — Question 13

A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

Answer options

• A. Enable multifactor authentication.
• B. Increase the failed log-in threshold.
• C. Remove complex password requirements.
• D. Implement a single sign-on with biometrics.

Correct answer: D

Explanation

Implementing a single sign-on with biometrics simplifies the authentication process, making it easier for users to access their devices and applications without remembering multiple passwords. The other options either complicate the login process or do not address the issue of forgotten passwords effectively.