CompTIA A+ Core 1 (220-1101) — Question 77

A company just bought a printer capable of automatically printing on both sides of the paper. After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?

Answer options

• A. Install the most recent firmware upgrade available for the printer.
• B. Contact the vendor for a hardware replacement.
• C. Reinstall the printer software and drivers, and then restart the printer.
• D. Read the installation manual and configure duplex settings.

Correct answer: D

Explanation

The correct answer is D because the technician needs to access the installation manual to properly configure the duplex settings for automatic printing. Options A and C may help in some situations, but they do not directly address the configuration issue. Option B is unnecessary unless there is a hardware fault, which is not indicated here.