CompTIA A+ Core 1 (220-1101) — Question 536

Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues. Which of the following is the best way to address the user's issue?

Answer options

• A. Reinstall the printer driver on the user's computer.
• B. Print to a different printer in the office.
• C. Set the printer defaults in the Control Panel to print to letter-sized paper.
• D. Have the user check the page size on every print job.

Correct answer: C

Explanation

The correct answer is C because adjusting the printer defaults in the Control Panel to letter-sized paper will resolve the mismatch between the user's print job settings and the printer's requirements. Options A and B do not directly address the specific issue of paper size, and option D would be cumbersome as it requires checking each job individually rather than fixing the default setting.