CompTIA A+ Core 1 (220-1101) — Question 497

A technician responds to a user who has reported that a laptop is too hot. The technician notices the laptop is not able to sit level on the workspace. Which of the following BEST describes the issue with the laptop?

Answer options

• A. The docking station is improperly installed.
• B. The hard drive is disconnected.
• C. The CPU fan is too powerful.
• D. The battery is damaged.

Correct answer: D

Explanation

The correct answer is D, as a damaged battery can cause the laptop to bulge or sit unevenly, leading to overheating issues. Options A, B, and C do not directly correlate with the physical instability of the laptop or heat generation in the same way that a damaged battery would.