CompTIA A+ Core 1 (220-1101) — Question 475

A customer reports that the default local USB printer is no longer working. The technician views the printer properties in the OS and sees the printer is connected to LPT1. Which of the following steps should the technician most likely take next?

Answer options

• A. Test the printer on a known-good PC.
• B. Clear the print queue.
• C. Configure a different printing port.
• D. Swap the USB and power cables.

Correct answer: C

Explanation

The correct answer is C because configuring a different printing port may resolve issues related to incorrect port assignments. Option A is not ideal as testing on another PC does not address the current configuration issue. Option B is not relevant if the printer is not functioning properly, and Option D does not address the potential port misconfiguration.