CompTIA A+ Core 1 (220-1101) — Question 460

A user reports that, despite manually changing the date and time on a computer, the changes always revert after the computer is turned off for a period of time. Which of the following should the technician consider first?

Answer options

Correct answer: B

Explanation

The correct answer is B, as a failing CMOS battery can lead to the loss of date and time settings when the computer is powered off. Other options such as OS updates, NTP server, and RAM are not directly related to retaining time settings when the system is turned off.