CompTIA A+ Core 1 (220-1101) — Question 425

After a technician replaced a printer's ink cartridges, all the print jobs contain shadowing. Which of the following should the technician do first?

Answer options

• A. Reseat the new ink cartridges.
• B. Run the printer’s alignment process.
• C. Replace the fuser assembly.
• D. Install the maintenance kit.

Correct answer: B

Explanation

Running the printer’s alignment process is crucial because misalignment can lead to shadowing in prints. Reseating the cartridges may help but is less likely to resolve the issue without alignment, while replacing the fuser assembly and installing a maintenance kit are unnecessary steps at this stage.