CompTIA A+ Core 1 (220-1101) — Question 384

A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?

Answer options

• A. Clean the printheads.
• B. Perform a calibration.
• C. Replace the ink cartridge.
• D. Scan the document.

Correct answer: B

Explanation

Performing a calibration is essential for ensuring that the printer aligns images correctly, making option B the correct choice. Cleaning the printheads (option A) may improve print quality but won't specifically address alignment issues. Replacing the ink cartridge (option C) is unnecessary if the problem is alignment, and scanning the document (option D) does not relate to printer output problems.