CompTIA A+ Core 1 (220-1101) — Question 378

A customer purchased an active touch pen for a tablet PC. After the customer used the pen for a few days, it stopped working. Which of the following is most likely causing the issue?

Answer options

• A. The tablet screen is scratched
• B. The pen software is out of date
• C. The pen batteries need recharging
• D. Software updates disabled the pen

Correct answer: C

Explanation

The most likely cause for the pen's failure is that the pen batteries need recharging, as they may have depleted after several days of use. While a scratched screen, outdated pen software, or software updates could potentially cause issues, they are less likely to directly result in the pen stopping function compared to a lack of power from the batteries.