CompTIA A+ Core 1 (220-1101) — Question 366

A technician is trying to fix a computer that fails to boot even when all the RAM is removed. Which of the following should the technician do next to troubleshoot the issue?

Answer options

• A. Inspect the motherboard for swollen capacitors.
• B. Replace the CMOS battery.
• C. Swap the power supply if it is inoperable.
• D. Check to see if the HDD power connectors are well seated.

Correct answer: A

Explanation

The correct answer is A, as inspecting the motherboard for swollen capacitors can reveal signs of failure that prevent the computer from booting. Options B and C address potential power issues but are less likely to be the immediate cause of a failure to boot in this scenario. Option D is not relevant since the HDD is not needed to boot without RAM.