CompTIA A+ Core 1 (220-1101) — Question 339

A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be shallower than the other USB ports, preventing a solid connection. Which of the following is the most likely cause?

Answer options

• A. A foreign object is stuck inside the port.
• B. The cable connection utilized the wrong orientation.
• C. The USB cable is physically damaged.
• D. The USB port belongs to a different form factor.

Correct answer: D

Explanation

The correct answer is D because USB ports come in different form factors, and if the port is shallower, it might indicate that it is designed for a different type of USB connection. Option A is incorrect as a foreign object would usually be visible and would not necessarily cause the port to appear shallower. Option B is not applicable since if the port is shallower, it wouldn't be an orientation issue. Option C is also not correct as a damaged cable would not change the physical dimensions of the port.