CompTIA A+ Core 1 (220-1101) — Question 334

A customer recently installed a new graphics card, but the card's HDMI port is not getting a signal when connected to the monitor. When the monitor is connected to the original HDMI port, located next to the USB ports, everything works as expected. Which of the following should the technician do next?

Answer options

• A. Change the input source selection on the monitor.
• B. Check to see whether the UEFI setting for PCIe graphics is enabled.
• C. Install a higher wattage power supply.
• D. Test the new graphics card with an HDMI to DVI adapter.

Correct answer: B

Explanation

The correct answer is B because the UEFI setting for PCIe graphics may need to be enabled for the new graphics card to function properly. Option A is incorrect because changing the input source will not resolve issues related to the graphics card setup. Option C is not necessarily the solution, as a higher wattage power supply is only needed if the card requires more power than the current supply. Option D does not address the core issue of the HDMI port not functioning as intended.