CompTIA A+ Core 1 (220-1101) — Question 320

A technician is diagnosing the cause of the degraded status of a RAID 5 array of five HDDs. Which of the following steps should the technician complete first?

Answer options

• A. Review the RAID log.
• B. Reseat the RAID controller.
• C. Reconnect the RAID cables.
• D. Upgrade the RAID firmware.

Correct answer: A

Explanation

Reviewing the RAID log is essential as it provides detailed information about the status and errors of the RAID array, which is crucial for diagnosing the issue. The other options, while potentially useful, should not be the first step since they do not provide immediate insight into the problem's cause.