CompTIA A+ Core 1 (220-1101) — Question 291

A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all fight information screens were recently moved when the terminal gates were remodeled. Which of the following actions should the technician perform after verifying the screen has power?

Answer options

• A. Ensure the input connections to the screen are secure.
• B. Swap cables with a screen that works.
• C. Check to see if the device outputting the data is turned on.
• D. Determine if the screen is compatible with the output device.

Correct answer: A

Explanation

The correct action is to ensure the input connections to the screen are secure, as a loose connection could prevent proper data display. Swapping cables or checking device power may not address the core issue if the connections are faulty. Compatibility issues are less likely if the setup was working before the relocation.