CompTIA A+ Core 1 (220-1101) — Question 255

A user working in the field reported the GPS stopped working on a phone. The user's older, in-car GPS continued to function. Later, the user reported that the phone's GPS started working again. Which of the following MOST likely caused the phone's GPS to fail?

Answer options

• A. The cell phone was in conservation mode.
• B. The cell phone had lost service to the carrier.
• C. The cell phone received a firmware update.
• D. The cell phone had overheated.

Correct answer: B

Explanation

The most probable cause for the phone's GPS failure is that it lost service to the carrier, which is indicated by option B. In contrast, the other options do not directly relate to loss of GPS functionality; for example, conservation mode (A) may limit other features but not necessarily GPS, firmware updates (C) typically improve functionality, and overheating (D) would likely lead to a shutdown rather than a temporary GPS failure.