CompTIA A+ Core 1 (220-1101) — Question 234

A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS, but the issue persists. Which of the following is the MOST likely cause of the issue?

Answer options

• A. Water damage
• B. Incorrect OS version
• C. Faulty battery
• D. Damaged charging port

Correct answer: C

Explanation

The most likely cause of the issue is a faulty battery, which can lead to unexpected restarts and charging inconsistencies. While water damage and a damaged charging port could also cause similar problems, they are less likely given the troubleshooting steps already taken. An incorrect OS version typically wouldn't lead to hardware-related symptoms like frequent reboots or charging issues.