CompTIA A+ Core 1 (220-1101) — Question 229

A user's wireless laptop stopped working. A technician replaced the wireless card, but the wireless range is now limited. Which of the following should the technician perform NEXT?

Answer options

• A. Verify the antenna's connection.
• B. Switch from a 2.4GHz band to a 5GHz band.
• C. Change the channels of the Wi-Fi card settings.
• D. Upgrade the wireless driver.

Correct answer: A

Explanation

The correct step is to verify the antenna's connection, as a loose or improperly connected antenna can significantly impact the wireless range. Switching frequency bands, changing channels, or upgrading the driver may not address the immediate issue of limited range caused by antenna problems.