CompTIA A+ Core 1 (220-1101) — Question 22

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

Answer options

• A. The screen is physically damaged.
• B. The screen rotation is incorrect.
• C. The touch-pen battery is depleted.
• D. The screen needs to be recalibrated.

Correct answer: D

Explanation

The correct answer is D because recalibrating the screen can resolve issues like a drifting cursor, indicating that the touchscreen is not accurately interpreting user input. Options A and B are incorrect as the screen is observed to be undamaged and screen rotation typically does not affect cursor movement. Option C is also not relevant, as the problem relates to the touchscreen interface rather than the touch-pen.