CompTIA A+ Core 1 (220-1101) — Question 213

A technician installed a new SSD in a computer that needed additional storage. The technician properly formatted and partitioned the drive. The BIOS recognizes the drive, but the drive does not appear as an available drive in My Computer. Which of the following should the technician do to resolve the issue?

Answer options

• A. Replace the defective drive.
• B. Make sure a drive letter has been assigned.
• C. Check Device Manager.
• D. Initialize the disk in Disk Management.

Correct answer: B

Explanation

The correct step is to ensure a drive letter is assigned, as this will make the SSD visible in My Computer. If a drive letter is not assigned, the drive will not appear even if it is recognized by the BIOS. The other options may not address the visibility issue directly, as the drive is already formatted and partitioned.