CompTIA A+ Core 1 (220-1101) — Question 209

A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the tray is wrinkled. Which of the following MOST likely caused the paper jams?

Answer options

• A. High latency
• B. Page orientation
• C. Driver mismatch
• D. Multipage misfeed

Correct answer: D

Explanation

The most likely cause of the paper jams is 'Multipage misfeed', which occurs when multiple sheets of paper are fed into the printer at once, often due to wrinkled or low-quality paper. The other options, such as 'High latency', 'Page orientation', and 'Driver mismatch', do not directly relate to physical paper feeding issues and are less likely to result in paper jams.