CompTIA A+ Core 1 (220-1101) — Question 113

A user that works in sales is reporting that the output on each page printed from a laser printer has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?

Answer options

• A. Change the paper weight setting.
• B. Replace the printer's fuser.
• C. Upgrade the printer firmware.
• D. Clean the toner drums and rollers.

Correct answer: D

Explanation

Cleaning the toner drums and rollers is the most effective first step to eliminate ghost images, as toner buildup on these components often causes this issue. While replacing the fuser and upgrading firmware can help in some cases, they are not the immediate solutions for ghosting problems. Changing the paper weight setting typically does not address the root cause of duplicate images.