CompTIA A+ Core 2 (220-1002) — Question 76

A user's personal settings are not saving, and a technician suspects the user's local Windows profile is corrupt. The technician wants to check the size of the ntuser.dat file, but it does not appear in the user's profile directory. Which of the following Control Panel utilities should the technician use to correct this?

Answer options

Correct answer: A

Explanation

The correct answer is A, as the Folder Options utility allows the technician to view hidden files, including the ntuser.dat file, which is often hidden by default. Options B, C, and D do not provide functionalities related to viewing or managing file visibility and would not assist in this situation.